If you are planning a trip to Tokyo in 2026, you likely have two major spots on your bucket list: Shibuya Sky and TeamLab. They are the viral stars of Instagram, but they share one massive problem: They sell out weeks in advance.
Many tourists arrive in Tokyo assuming they can buy tickets at the door. They cannot.
This guide explains exactly how to secure your spot, which TeamLab to choose, and the critical “insider rules” nobody tells you until it’s too late.
📋 Quick Summary: The “Impossible” Tickets
- Shibuya Sky: Must book exactly 4 weeks in advance. Sunset slots vanish in seconds.
- TeamLab Planets: Best for families/fun. You will get wet.
- TeamLab Borderless: Best for art/photos. No map, lots of walking.
- Connectivity: 100% required for entry (QR codes). Don’t forget an eSIM.
1. SHIBUYA SKY: The “Sunset” War
Standing 229 meters above the famous Shibuya Crossing, this is the best 360-degree view in Tokyo. The open-air “Sky Stage” offers an unobstructed view of Mt. Fuji (on clear days) and the endless city lights.
⚠️ The “Credit Card” Trap
This is the #1 reason tourists fail to get tickets. The official Shibuya Sky website (Webket) is notorious for rejecting non-Japanese credit cards due to 3D Secure verification issues. By the time you try a third card, your time slot will be gone.
🚀 The Safe Solution: Use Klook
To avoid payment errors, use Klook. It accepts Apple Pay, PayPal, and international cards smoothly. The price is the same, but the transaction is instant.
*Book exactly 28 days (4 weeks) before your visit date.
Critical Rules You Must Know
- Strict Lateness Policy: If you are late for your time slot, you may be denied entry. Arrive 15 minutes early.
- No Luggage/Hats on the Roof: Due to strong winds, you cannot take hats, tripods, selfie sticks, or bags onto the roof. You must use the lockers (100 yen coin required, refundable) on the 46th floor. Only your phone and a neck-strap camera are allowed.
- The Weather Risk: If it rains or there are strong winds, the “Rooftop” area will close. You can still enjoy the indoor “Sky Gallery” (46F), but there are no refunds for bad weather. Check the forecast!
2. TeamLab: Planets vs. Borderless (Which one?)
Tokyo hosts two world-class TeamLab museums. Since they require different tickets and are in different locations, choosing the right one is crucial.
Option A: TeamLab Planets (Toyosu)
This is a sensory experience where you walk barefoot through water. It is incredibly fun and interactive.
- Clothing Warning: You will walk through knee-deep water. Wear pants that can roll up easily. Avoid short skirts as floors are mirrored (or wear the rental shorts provided).
- Location: Near the Toyosu Fish Market. Great to combine with a sushi lunch.
*Scheduled to remain open until 2027
Option B: TeamLab Borderless (Azabudai Hills)
Reopened in 2024 at the upscale Azabudai Hills complex. There is no map, and the artworks “move” from room to room.
- Strategy: Don’t miss the “EN TEA HOUSE” inside the dark area—flowers bloom in your tea cup!
- Warning: Heels are not allowed in some athletic areas (shoe rental available).
3. Essential: Do Not Forget Connection!
To enter these venues, you need to show a dynamic QR code on your smartphone. Screenshots are often not accepted.
Do not rely on public Wi-Fi. It is spotty in Tokyo and often requires complex logins. Getting an eSIM before you fly is the smartest move.
📲 Recommended: High-Speed Japan eSIM
Setup takes 2 minutes. No physical SIM card swapping required. Works immediately upon landing.
📶 Buy eSIM Now & ActivateFAQ: Common Questions
Q: Can I change my ticket date if I’m sick?
Generally, no. Shibuya Sky and TeamLab tickets are non-refundable and dates cannot be changed once booked. This is why we recommend double-checking your itinerary before purchasing.
Q: How early should I arrive?
Shibuya Sky: Arrive 15-20 minutes before your slot to clear the elevator lines.
TeamLab: Arrive 10-15 minutes early. If you arrive too early, you may have to wait outside.
Q: Is Shibuya Sky worth it in the daytime?
Yes! While sunset is the most popular, daytime offers the clearest views of Mt. Fuji (especially winter mornings). Nighttime is beautiful but reflections on the glass can make photography harder.
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